Contact Us
We're here to help 7 days a week. Our support team responds to every message within 24 hours.
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📧
Email Support
info@joyfulcraftspace.com
Response within 24 hours
Mon – Sun · 9:00 AM – 9:00 PM JST
📍
Our Office
〒578-0905 大阪府東大阪市川田4-3-1川田4-3-1
東大阪市, 東大阪市, Japan
Walk-ins welcome
Mon – Fri · 10:00 AM – 6:00 PM JST
💬
Live Chat
Instant answers to your questions from our support team, right here on our website.
Usually responds in minutes
Mon – Sun · 9:00 AM – 9:00 PM JST
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Support Hours
| Channel | Mon – Fri | Sat – Sun |
|---|---|---|
| 📧 Email Support | 9:00 AM – 9:00 PM JST | 9:00 AM – 9:00 PM JST |
| 💬 Live Chat | 9:00 AM – 9:00 PM JST | 9:00 AM – 9:00 PM JST |
| 📱 Phone | 10:00 AM – 6:00 PM JST | Closed |
| 📍 Office Walk-in | 10:00 AM – 6:00 PM JST | Closed |
All times are Japan Standard Time (JST, UTC+9). Response times may be slightly longer during festival week (Aug 14–17, 2026).
Follow Us for Quick Updates
Festival news, lineup announcements, and real-time updates during the event.
Visit Our Office
Joyful Craft Space K.K.〒578-0905 大阪府東大阪市川田4-3-1
川田4-3-1
東大阪市, 東大阪市, Japan
🚇5-minute walk from Meiji-Jingumae (Harajuku) Station (東大阪市 Metro Fukutoshin Line)
🚇7-minute walk from Harajuku Station (JR Yamanote Line)
🅿️Paid parking available nearby (Jingumae Parking Garage)
Specialist Contacts
General Support
info@joyfulcraftspace.com
Group Bookings
info@joyfulcraftspace.com
Press & Media
info@joyfulcraftspace.com
Partnerships & Sponsorship
info@joyfulcraftspace.com
Accessibility & Welfare
info@joyfulcraftspace.com